AMP Omnichannel Engagement Design

Deliver a personalised omnichannel customer experience that's actually actionable – use AMP Omnichannel Engagement Design.

Let's chat

Omnichannel puts your customer first

Omnichannel puts your customer first

Around 70% of HCPs want omnichannel customer engagement, although only 10% are served by an omnichannel rep.1 At AMP27, we see this as a missed opportunity.

Integrating digital and field force communications is essential to driving the personalised, omnichannel customer engagement that your audience is asking for.

The approach

AMP27 can make your omnichannel HCP engagement pipe dream a reality. We help you make smarter use of your customer data and drive more personalised customer experiences.

Using cutting edge MarTech tools, we deliver communications to your audience in the channels they use. We create and deliver omnichannel engagement plans that boost your field team effectiveness and drive customer loyalty.

Diagram showing the AMP Omnichannel Engagement Design frameworkDiagram showing the AMP Omnichannel Engagement Design frameworkDiagram showing the AMP Omnichannel Engagement Design framework

The AMP27 Difference

We design the best omnichannel experience for your customers. One size doesn't fit all, so we tailor our strategy and approach to the needs of your audience.

  1. Understanding you and your customer
  2. Smart customer segmentation
  3. Actionable omnichannel plans

Let's get started

Ready to further explore AMP Omnichannel Engagement Design? Schedule in a 27-minute chat with Sam, our Chief Progressive Officer…

Reference

  1. The State of Omnichannel in biopharma 2023 Global Trends report. Across Health.